Article 1 – Parties
This Distance Sales Agreement (the “Agreement”) has been concluded electronically between
Service Provider (Seller):
Name: Sociopack
Address: TGB.1 Technopark Building, Marmara University Göztepe Campus, Kadıköy/Istanbul
Phone: +90 (542) 561 10 52
Email: info@sociopack.com
and
Buyer (Customer):
Any natural or legal person purchasing services through the Sociopack platform
under the terms and conditions set out below.
Article 2 – Subject of the Agreement
This Agreement sets out the rights and obligations relating to the sale of the digital services (social media management, digital analytics, content planning, etc.) purchased by the Customer through the Sociopack platform.
Article 3 – Nature and Price of the Service
The type, duration (monthly or annual), scope and price of the service are determined by the plan the Customer selects during purchase and are shown on the order confirmation screen.
The total price of the service including VAT, the payment method and the billing information are presented to the Customer by the system.
Article 4 – Payment Terms
Payment is made in advance through the electronic payment infrastructure designated by the Service Provider.
The service is activated once the payment has been completed successfully.
Article 5 – Delivery of the Service
As the service is provided as digital content, there is no physical delivery.
Access to the service is provided digitally once the payment has been confirmed.
Article 6 – Right of Withdrawal
As the service is digital content, the Customer cannot exercise the right of withdrawal, in accordance with Article 15 of the Turkish Consumer Protection Law No. 6502.
However, as part of its commitment to customer satisfaction, the Service Provider may consider refund and cancellation requests in certain cases. This is governed by a separate refund policy.
Article 7 – General Provisions
The Customer acknowledges that they have reviewed and approved all information about the service before completing the purchase.
This Agreement enters into force as soon as it is approved electronically by the Customer.
Article 8 – Dispute Resolution
The Courts and Enforcement Offices of Istanbul (Anatolia) have jurisdiction over any disputes arising from this Agreement.
Article 9 – Entry into Force
This Agreement enters into force on the date it is approved electronically. By purchasing the service, the Customer declares that they accept all of its terms.