How can we help you?

Sociopack is social media management software that brings content planning, publishing, listening, customer engagement and analytics together in one platform.

It suits digital marketing agencies managing several clients, enterprises managing their brand and reputation, and influencers growing their own audience.

You can sign in at app.sociopack.com with your email address or username and your password.

The application can be used in Turkish and English; you choose the language at the top right of the sign-in screen.

You can manage your Facebook, Instagram, YouTube, TikTok, LinkedIn and X accounts from the Sociopack panel.

Yes. You can create or edit content on the platform, or upload it from external sources if you prefer.

Yes. Publishing features include user tagging and adding hashtags.

Mentions of your brand, together with the hashtags and keywords you want to follow, are collected in one stream.

In the listening settings you can define alerts for specific keywords, hashtags and mentions.

Comments, messages and tags from social networks and email are collected in one shared inbox.

Customer information such as contact details, purchase tendencies and preferences is stored in one central place.

Metrics such as likes, comments, shares, reach, engagement rate and follower growth are reported.

Yes. You can build reports tailored to you by choosing the metrics that matter most to your business.

It analyses the tone of your posts, comments and messages and shows how your audience feels about your brand.

It is the forecasting of likely trends in your social media performance using advanced algorithms, so you can adjust your strategy ahead of time.

All plans include every module and premium support. Plans differ by number of users, number of accounts and data retention period.

Yes. The service period can be monthly or annual; the duration and price of your plan are shown on the order confirmation screen.

Payment is made in advance through an electronic payment system. Your service becomes active once the payment is successful.

As the service is digital content, the right of withdrawal cannot be exercised under Article 15 of Turkish Law No. 6502. However, Sociopack may consider refund requests in certain cases as part of customer satisfaction.

Refund requests are sent in writing to info@sociopack.com. Requests are reviewed within 7 business days at the latest; approved refunds are made within 14 business days using the original payment method.

The Personal Plan offers 3 months and the Business Plan 12 months of data retention. Account data is kept for as long as your account is active.

You have the right to access your data, to ask for it to be corrected or deleted, to object to its processing and to have it transferred. To exercise these rights you can write to info@sociopack.com.

No. As stated in the Privacy Policy, your personal data is not sold.

Yes. You can remove your connections at any time and request the deletion of your data by writing to info@sociopack.com.

You can reach our team by phone at +90 (542) 561 10 52 or by email at info@sociopack.com.

Premium support is included in the Personal Plan and the Business Plan. For the Entrepreneur Plan we agree on the details together.

Once you fill in the demo form, our team gets in touch with you, listens to your needs and shows you the platform with examples that suit you.