Last Updated: January 1, 2025
Welcome to Sociopack. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose your data when you use our services.
By using Sociopack’s services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms, please discontinue using our services.
1. Scope of This Privacy Policy
This Privacy Policy applies to all users of Sociopack, including website visitors, registered users, and business partners. It covers the processing of personal and non-personal data collected through our website, platform, and associated services.
2. Data We Collect
We collect and process various types of data to enhance your experience and provide better services. The types of data we collect include:
2.1. Personal Data
Personal data refers to information that identifies you as an individual, including but not limited to:
- Account Information: Name, email address, phone number, company name, job title, and other account-related details.
- Billing Information: Payment details, billing addresses, and transaction history (processed through third-party payment providers).
- Contact Information: When you contact us for support or inquiries, we may collect your name, email, and message details.
- Social Media Credentials: If you connect your social media accounts to Sociopack, we may collect publicly available profile information and data necessary for the integration.
2.2. Non-Personal Data
We also collect non-identifiable data to improve our platform’s performance and security:
- Device and Usage Data: IP address, browser type, operating system, page views, time spent on our website, and other technical data.
- Cookies and Tracking Data: We use cookies and similar technologies to track website activity, preferences, and analytics.
3. How We Use Your Data
Sociopack processes your data for various purposes, including:
- Providing Services: Delivering the social media management and analytics features you signed up for.
- Personalization: Customizing user experience, recommending features, and improving service efficiency.
- Security & Fraud Prevention: Detecting unauthorized access, protecting accounts, and ensuring system security.
- Communication: Sending updates, service notifications, and promotional content (with your consent).
- Legal Compliance: Meeting regulatory requirements and responding to legal inquiries.
4. Data Sharing & Disclosure
We do not sell your personal data. However, we may share your information under the following circumstances:
4.1. Service Providers
We collaborate with third-party service providers to support platform functionality, including:
- Hosting Providers (for data storage and cloud computing)
- Payment Processors (for billing and transactions)
- Analytics Services (to track website performance and usage)
4.2. Legal Requirements
We may disclose data if required by law, such as in response to a court order, government request, or to comply with legal obligations.
4.3. Business Transfers
If Sociopack undergoes a merger, acquisition, or sale of assets, your data may be transferred to the new entity, and we will notify you of any such change.
5. Data Retention
We retain your data only as long as necessary for the purposes outlined in this Privacy Policy. Once data is no longer needed, it is securely deleted or anonymized.
- Account data is retained while your account is active.
- Billing data is stored for financial record-keeping.
- Usage data may be retained for security and analytics purposes.
6. Cookies & Tracking Technologies
Sociopack uses cookies and similar tracking technologies to enhance user experience and collect analytical data.
6.1. Types of Cookies We Use
- Essential Cookies: Required for website functionality.
- Analytical Cookies: Used for tracking website performance.
- Marketing Cookies: Helps personalize ads and promotional content.
You can manage cookie preferences through your browser settings.
7. Security Measures
We implement industry-standard security practices to protect your data, including:
- Encryption of sensitive information.
- Access controls to prevent unauthorized access.
- Regular audits to ensure data security compliance.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Under applicable data protection laws, you have rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Correction: Request corrections to inaccurate or incomplete data.
- Right to Deletion: Request deletion of personal data under certain conditions.
- Right to Object: Restrict or object to data processing for specific purposes.
- Right to Data Portability: Receive your data in a structured, commonly used format.
To exercise these rights, contact us at info@sociopack.com.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage users to review their policies.
10. International Data Transfers
If you are accessing Sociopack from outside our primary operating region, your data may be transferred and processed in a different jurisdiction. We ensure appropriate safeguards for international data transfers.
11. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated 'Last Updated' date.
If the changes are significant, we will notify you via email or platform notifications.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
📧 Email: info@sociopack.com
🏢 Office: Marmara Üniversitesi, Göztepe Yerleşkesi
📍 Address: TGB.1 Bölgesi Teknopark Binası, Kadıköy/İstanbul
📞 Telephone: +90 (542) 561-10-52