Reputation tracking
Keyword alerts help you notice potential issues before they grow.
Solutions · Enterprises
Your brand’s social media, reputation and customer communication in one place.
Your marketing, corporate communications and customer service teams work with the same data. You follow what is said about your brand, reply to every message on time and give management regular reports.
For EnterprisesTeams managing their brand and reputationNeeds
What we solve for Enterprises
Customer communication
Saved and automatic replies let you get back to every customer on time.
Cross-team work
Different teams look at the same calendar, the same inbox and the same reports.
Reporting to management
Share reach, engagement and your position against competitors in regular reports.
Modules you will use
These are the ones you will use most.
Every plan includes all modules; these are the ones that stand out for Enterprises.
Customer stories
Enterprises using Sociopack
3xfaster first response
Enterprises · Sample content
A retail brand brought its customer messages into a single inbox
A retail brand · Retail
Weeklyautomatic report to management
Enterprises · Sample content
A technology company started monitoring its reputation and competitors from one place
A B2B technology company · Technology
Recommended planBusiness PlanTeams working with several accounts and clients
- 15 users
- Unlimited accounts
- All modules
- Premium support
- 12 months of data retention
₺6,750per month
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FAQ
Questions for Enterprises
If you cannot find an answer, you can send your question to our team.
Could not find an answer?All questions Contact us
Which plan suits large teams?
The Business Plan covers 15 users. For larger teams and special requirements, we prepare a tailored offer within the Entrepreneur Plan.
How do I keep track of complaints?
With the Listening & Monitoring module you follow complaints, feedback and comments and set alerts for important keywords.
What happens to messages that arrive outside office hours?
By automating replies you can make sure customers get a timely answer whatever the time of day.
How does sentiment analysis help reputation management?
Sentiment analysis shows how your audience feels about your brand and helps you spot negative trends early.